White Glove Service
Shared Imaging values excellent customer service and encourages all employees to focus on understanding the needs of those we serve. By placing emphasis on our customers and their patients, above all else, our employees provide quality service while creating memorable, WOW moments that leave lasting impressions. We believe this is what separates us from our competition.
IMPROVE PATIENT CARE WITH STATE-OF-THE-ART TECHNOLOGY AND COACHES
STRESS-FREE, SEAMLESS TRANSITION WITH OUR UNIQUE ONBOARDING PROCESS
SAVE MONEY BY LEVERAGING ECONOMIES OF SCALE
24/7 US-BASED CUSTOMER EXPERIENCE CENTER ACTS AS A SINGLE POINT OF CONTACT
FULLY TRAINED AND PROFESSIONAL CERTIFIED CLINICAL STAFF
The Joint Commission’s Gold Seal of Approval® is awarded to organizations demonstrating continuous compliance with its performance standards. The Gold Seal is a symbol of quality that reflects Shared Imaging’s commitment to providing safe and quality patient care.
LET'S WORK TOGETHER TO PROVIDE YOUR PATIENTS WITH THE CARE THEY DESERVE
White Glove Service Award
The White Glove Service Award recognizes those employees who have made exceptional contributions in this area, exceeding normal expectations, and delivering superior quality service to our customers.
This recognition is awarded quarterly to a Shared Imaging employee who demonstrates a combination of the following:
- Delivers exceptional levels of service
- Consistently displays a positive attitude as well as maintains a high level of professionalism at all times
- Continuously exceeds expectations when providing assistance to customers and their patients
- Exhibits initiative and resourcefulness when troubleshooting problems and/or complaints
- Takes ownership of problems and follows through until completion and/or resolution
Everything You Need To Know
Who can nominate a Shared Imaging employee for the White Glove Service Award?
All current customers and employees of Shared Imaging can submit an employee nomination for the White Glove Service Award.
Who is eligible to receive the White Glove Service Award?
Any Shared Imaging employee is eligible to receive the White Glove Service Award, ranging from corporate to transportation to clinical staff and everyone in between.
Why should I nominate someone for the White Glove Service Award?
The quarterly White Glove Service Award is a great opportunity to acknowledge Shared Imaging employees who have made exceptional contributions in making a difference with our customers. This award is a chance to celebrate and recognize employees who truly go above and beyond to create memorable, WOW moments that make your organization successful.
What are some examples of nominations?
Recognition can be a patient compliment, a story of how an employee went the extra mile in a certain circumstance(s), or just a simple thank you for consistency, professionalism, technical skills and/or positive attitude.
What is the selection process?
Our executive team has a meeting to review all candidates and determine who will be the award recipient.
Is there a deadline to make a nomination?
Review of nominations and recognition will take place at the end of each quarter.
- 1st Quarter: January – March
- 2nd Quarter: April – June
- 3rd Quarter: July – September
- 4th Quarter: October – December
Jose Aponte
National Operations Manager
RECOGNITION
Make a Nomination
Complete the form below and help us recognize employees who have gone above and beyond for your organization.